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The Konica Minolta Bizhub C35 error codes are for the most part used by technicians. There is little that most users can do to fix a problem that generates an error code. You can try turning the machine off and after a minute turn the machine back on again.

If the code does not return you may be able to continue to use the machine. Usually an error code indicates a serious problem that will require a technician to perform an adjustment or replace the faulty part. It is a good idea to provide the error code to your service provider. This will help them be better prepared for the service call. The machines central processing unit performs a self-diagnostics routine to check the functions necessary for proper machine operation. Upon detecting a problem an error code as listed below is displayed on the control panel.

To reset an error code, turn the power switch off and then on again. If the error code reappears, contact your service provider and inform them of the code.

Call Us: The motor lock signal remains high for a given period of consecutive time while the color PC drum motor is being rotated. The motor lock signal remains high for a given period of consecutive time while the main motor is being rotated.

The motor lock signal remains high for a given period of consecutive time while the developing motor is being rotated. The motor lock signal remains high for a given period of consecutive time while the MFP board cooling fan motor is being rotated.

The motor lock signal remains high for a given period of consecutive time while the cooling fan motor is being rotated. The motor lock signal remains high for a given period of consecutive time while the DC power supply fan motor is being rotated.

The motor lock signal remains high for a given period of consecutive time while the polygon motor is being rotated. The heater lamp remains on for a given period of time or longer.

While the machine is operating, if it detects defective conditions, e. However after the machine attempts the adjustment three times in total including two retriesthe value is out of the specified range.

Inconsistency between the values that are set and read is found. When the machine is started, a malfunction is detected in the state confirmation process of the loadable driver.Glad I found this thread. The screenshot from Chuck help me get office set up on a customers MFP.

Error Codes

Also make sure your photocopier is pointing to external DNS servers as otherwise it won't be able to resolve outlook. Old post, but I have our domain users setup to scan to email with our Konica's. I currently have an outside staffing agent working on site and wants to scan to her email that is not on our domain. Does anything different need to be done on the web interface in order to scan to an email that isn't ours?

That should be it. I have ours setup to scan to external email accounts at GMail as well as Office and it is working fine. The situation described above by michaelm4 is the same problem we're having. Can you help? For anyone running into the scan to email feature using Konica Minolta printers scanning to Office After a lot of troubleshooting. I finally fixed my issue.

I was able to resolve the issue by removing the device certificate. I hope this helps others out there. After removing the device certificate, did you install another certificate or leave it as is? I did not install another certificate. That was the only way I could get the Konica Minolta printers to work with office and scan to email.

There are multiple emails that it used to scan to from the printer now all of a sudden it doesn't work? Any ideas on what I can do to fix this? I have tried turning off power than back on, unplugged then plugged back in, Not sure what else to do? Have been searching online for anything that will help. Please somebody help me, MEL. I am trying to setup my printer to scan to mimecast and from mimecast it must send the document to my users mailboxes, I dont even reach the mimecast platform as the printer fails at sending.

I created the mimecast user and setup the user on my printers but with no luck.The LDAP server certificate is not trusted. To trust the certificate, the certificate must be registered to the system. The connection to the server that checks for expiration of the certificate has timed out.

Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained 1MB. Unable to perform verification because there are too many certificates to be verified the maximum number of certificates that can be verified at a time is The ticket certificate is not trusted.

A receiving request has been blocked because E-mails are currently being received. A hard disk operation error has occurred, or memory capacity of the computer may be insufficient. The certificate is not trusted. The user failed to log in because an error has occurred in the SMB protocol that has no write permissions to the folder. You have requested an unsupported function. Otherwise, an unsupported function has been requested. SMTP server error.

Since the service is unavailable, the transfer channel is closed.

error code 4097 konica minolta

The requested action has been cancelled because an error occurred while processing a job. Self-certificate error. One possibility, among others, is that the type of encryption key is not RSA. The E-mail address included in the certificate does not match the sender From address. Although the environment is configured to use the hard disk, it is unable to perform verification because the hard disk path has not been specified.

Attempted to send data that exceeds the maximum transferrable size for transfer coding. The connection has been interrupted with the condition that is insufficient to the specified size. The intermediate resource is not a collection directory e. Although use of a proxy has been specified, the proxy setting information is unavailable. The internal channel detected an error immediately before establishing communication. Failed in initialization of certificate verification The path of the hard disk for saving certificates is not specified.

An authentication request is received while an internal task of the user authentication client is being performed. Response reception A receive error occurred. Or an invalid request URL is specified. Response reception The size of the content length or the receive size exceeds the maximum transferable size. Or the size of the message body is too large.

Response reception The process is cancelled by a device reset. Or the size of the message body exceeds the maximum transferable size. Request transmission The size of the message body exceeds the maximum transferable size.

Response reception An internal error occurred. Or the process is cancelled by an internal reset. While the proxy server specification is valid, the host of the proxy server is not specified.Experts Exchange always has the answer, or at the least points me in the correct direction!

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How to Fix error code C3425 in your Konica Minolta C224e

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Web Dev. We help IT Professionals succeed at work. Last Modified: I have a customer with a Konica Minolta BizHub I am trying to scan documents to a folder on a workstation on the network. The setup appears to be correct, I have identified the destination IP address and the file path. I have shared the folder that the file path directs the scans to. The doc type is PDF. When I scan a document the pdf is never created.

I know I am close, I had this working on a smaller network, however, it was recently moved to a new office. I can print to the printer from the workstation where I want the scans to be stored. Start Free Trial. View Solution Only.

error code 4097 konica minolta

Author Commented: The workstation I am trying to scan to is running Windows 7 Professional. Michael Best. Commented: This one is on us! Thanks for the help. The issue was with the username and password of the destination computer as you stated. Resolved the issue and it is working great. Thanks again for the direction. Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

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Scanning to a SMB from a Konica Minolta BizHub 200

Jim Murphy.When your bizhub MFP has issues, many times you will be presented with an error code. Unfortunately, the error code does not give you much information as to what the problem actually is. Each code corresponds to a particular issue that the machine is experiencing. Below is an example of what the machine will display on the main screen when a trouble code is found by the Konica Minolta bizhub Ce.

Many trouble codes can be reset. Sometimes, an acute issue might happen that will generate a code even when there is not a recurring issue. For certain trouble codes, the machine will attempt to automatically clear the issue by rebooting itself. Other times, it will be necessary for a user to manually take action to clear the trouble code. This can be done by taking the following two steps.

If these two steps are taken and the trouble code remains, further action will be needed eliminate the problem that is causing the trouble code. In some circumstances, users will be able to take steps to fix the problem. In other cases, you will need to contact a trained service technician to preform the required maintenance to fix the underlying problem.

To help you understand the potential problems the Konica Minolta bizhub Ce might be experiencing, below is a list of the most common Trouble Codes with descriptions as well as a complete list of Trouble Codes for your reference. Example image of Trouble Code C — If trouble reset does not clear the trouble code, replace the fuser.Home Troubleshooting Error Code List. The LDAP server certificate is not trusted. To trust the certificate, the certificate must be registered to the system.

The connection to the server that checks for expiration of the certificate has timed out. Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained 1MB. Although the environment is configured to use the hard disk, it is unable to perform verification because the hard disk path has not been specified.

Unable to perform verification because there are too many certificates to be verified the maximum number of certificates that can be verified at a time is The ticket certificate is not trusted.

A hard disk operation error has occurred, or memory capacity of the computer may be insufficient. The certificate is not trusted. Failed in initialization of certificate verification The path of the hard disk for saving certificates is not specified. SMTP server error. Since the service is unavailable, the transfer channel is closed. Self-certificate error. One possibility, among others, is that the type of encryption key is not RSA.

The E-mail address included in the certificate does not match the sender From address. Attempted to send data that exceeds the maximum transferrable size for transfer coding. The connection has been interrupted with the condition that is insufficient to the specified size.

The intermediate resource is not a collection directory e. Although "https" is specified for the resource URL, it is unavailable because the SSL library is not included for the modularity. Although use of a proxy has been specified, the proxy setting information is unavailable. An authentication request is received while an internal task of the user authentication client is being performed. The size of the content length or the receive size exceeds the maximum transferable size.

Or the size of the message body is too large.I have a network with 3 windows 10 machines, Konica Minolta copier, 2 machines scan to the respective shared scan folder on the machines, 1 machine fails immediately when choosing destination from the copiers scan to folder menu.

Any help would be greatly appreciated. This might help right away. Right click the folder being scanned to, Properties, Sharing tab, Advanced permissions. Add your dedicated scan user to the list if it is not here. Give Full Control. Double check the Security tab while in here. Windows will set needed file and ask to reboot. Make sure Network Type is set to "Private". Start, Settings, click Network, change the setting. Don't remember exact steps here.

In windows file explorer right click the folder, properties, sharing tab, Advanced Sharing, Permissions and Add your user if they are not already there. Do the same thing for the Security tab. On the same window as the "Permissions" button is the Sharing button.

By clicking this you can see what the folder is "Shared As". Sometimes it is different than what you may think it is.

You can probably also scan to the HDD of the copier and retrieve the files through the web interface. Got the web interface of the device and choose Document Server. The files should be there ready for download. Or Scan to a USB thumb drive.

error code 4097 konica minolta

Since I know it will work when it does not there is another underlying "Windows" issue that I have not figured out the problem for. This batch file pretty takes care of everything on the PC side. Most of the time it takes care of the instructions above, but does not check for "Network Type". That is a different batch file. I went ahead and ran that command. I seems i might have to reboot to see if it worked. Will keep you updated. As a test have you set the permission on the folder to everyone?

Also where is the scan folder located, are the versions of Windows 10 all the same?

how do i reset error code C3452 Develop ineo 250, konica minolta 350 - how to reset fuser error

Also what does the error log state in the Konica? Any chance the copier is using an older version of SMB, and it's disabled on this machine? Are the machines on the same subnet as the copier? X and there are only 3 machines in this small satellite office which is what is making it so maddening. I'm wondering if that 3rd machine has SMB 1.

Similar issue this thread. Is Network Discovery turned on the working computers by any chance? I've had similar issues before although not involving Konica whereby I had to reluctantly turn on network discovery.